Frequently asked questions
Are the tires for sale new or used?
Our selection is composed of new tires mostly, however, retreaded and take-off tires can also be found on our website. Retreaded and Take-off tires are advertised as such, so there can be no confusion during shopping.
Do you provide a warranty on your tires?
All warranties are provided by the tire manufacturers. Priority Tire only offers a 90-day return policy for unused and unmounted tires.
Do I need to register my tires?
We do all tire registration for all our customers. In order to assure that all of our customers get notified in case of a tire recall, we register your tires with the Department of Transportation (DOT) for you. Your name and your address are passed on to the DOT and protected by Federal Law. Your information will never be used in any way other than in the unlikely event of a tire safety recall.
However, if you wish to be covered by the Road Hazard warranty some brands offer, you need to register the tires on their official website. Check our Manufacturer Free Road Hazard page for more information.
Are the photos in the listing of the actual tires I will receive?
Pictures shown are stock photos and are not of the actual tire. Pictures represents brand and model of the tire listed for sale.
Do you accept offers?
We do not accept offers. The current sale price is final.
Can I use my own shipping carrier account?
Unfortunately, we cannot allow customers to use their own shipping carrier accounts.
Do you offer discounted prices for local pickups?
We do not offer discounted prices for local pickups.
How long does shipping take?
If an order is placed before 1 pm EST on a business day we ship the order the same day. If it is placed after 1 pm EST or over the weekend, we will ship the order out the following business day. Depending on where you are located in the 48 contiguous states, delivery will take approximately 1-6 business days to deliver the tires to you. For a more accurate estimate contact us via e-mail at info@prioritytire.com or at 866-440-0177.
Do you offer coupon codes on your website?
Any current coupon codes, promotions, and offers will be displayed in a banner at the top of the page. Alternatively, all deals and offers can be viewed on our Current Deals as well.
Do you carry tires for all types of vehicles?
We primarily carry passenger car, SUV, light truck and trailer tires. However we are continuously expanding our inventory, which also includes ATV, motorcycles, golf carts, four wheelers, off road trucks, lawn mowers, and commercial and industrial application tires. At the moment we do not offer doughnut tires, small spares, and other non-standard vehicle tires.
Does the Priority Tire Gift Card have an expiration date?
No, Priority Tire Gift Cards do not have an expiration date. Due to the nature of the products we are selling, we do not feel comfortable forcing our customers to use the gift cards in a specific time frame. You or your loved one can use the gift card when you are ready.
Can Gift Cards be combined with available Coupon Codes?
Yes, our Gift Cards and Coupon Codes can be combined during checkout. In order for both of them to work, you need to add each one to the order (to be deducted from the price).
Do the prices listed include installation?
The price does not include installation, mounting and balancing.
Is it safe to use my credit card?
Yes. Our site meets and goes beyond all security standards. The site is secured by an SSL Certification with 256-bit encryption.
Does the tire have outline white letters (OWL) or does it have a whitewall (WW)?
We guarantee that if the representing photo shows the outline white letters (OWL) or the whitewall (WW) then the tire will have the OWL or WW. If the listing shows black wall photos then the tires do not have OWL or WW.
How much is shipping to Alaska, Hawaii, or Puerto Rico?
Unfortunately, we do not offer shipping to Alaska, Hawaii, or Puerto Rico.
Can shipping charges be reduced or discounted?
We offer free shipping to the 48 contiguous states.
Can I pick up the tires from your local warehouse?
Yes, you can pick up your tires at any of our seven main warehouses in Allentown, PA, Jacksonville, FL, Orlando, FL, Naperville, IL, Rancho Cucamonga, CA, Belmont, NC, and Coppell, TX. All payments are done online via our website, as the warehouses do not offer any form of in-person payment. Before placing an order make sure to verify availability at a given warehouse by contacting our customer service team at 866-440-0177 or info@prioritytire.com. Likewise, you must inform our customer service team as soon as the order is placed, as not doing so will result in the order being shipped instead.
What is the tires' date of manufacture?
The manufacture date of our tires varies from one to four years old and there is no way to determine, pick, or choose the tire age you will receive. In case you receive a tire that is older than that and don't wish to use it, we'll provide you with a free return!
Do you sell rims/wheels?
Currently, we do not sell rims. Our focus is set on selling the highest quality tires.