Frequently Asked Questions
Can I use my own shipping carrier account?
Unfortunately, we cannot allow customers to use their own shipping carrier accounts.
Can shipping charges be reduced or discounted?
We offer free shipping to the 48 contiguous states.
How much is shipping to Alaska, Hawaii, or Puerto Rico?
Unfortunately, we do not offer shipping to Alaska, Hawaii, or Puerto Rico.
Do you need me to be at home to deliver the order?
If your order value exceedes $2500, you will have to await the delivery and provide a signature. Otherwise, the shipping courier will deliver your package even if you're not at home.