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Frequently Asked Questions
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Are the tires for sale new or used?
Our selection is composed of new tires mostly, however, retreaded and take-off tires can also be found on our website. Retreaded and Take-off tires are advertised as such, so there can be no confusion during shopping.
Do you provide a warranty on your tires?
All warranties are provided by the tire manufacturers. Priority Tire only offers a 90-day return policy for unused and unmounted tires.
Do I need to register my tires?
We do all tire registration for all our customers. In order to assure that all of our customers get notified in case of a tire recall, we register your tires with the Department of Transportation (DOT) for you. Your name and your address are passed on to the DOT and protected by Federal Law. Your information will never be used in any way other than in the unlikely event of a tire safety recall.
However, if you wish to be covered by the Road Hazard warranty some brands offer, you need to register the tires on their official website. Check our Manufacturer Free Road Hazard page for more information.
Do the prices listed include installation?
The price does not include installation, mounting and balancing.
Are the photos in the listing of the actual tires I will receive?
Pictures shown are stock photos and are not of the actual tire. Pictures represents brand and model of the tire listed for sale.
Is it safe to use my credit card?
Yes. Our site meets and goes beyond all security standards. The site is secured by an SSL Certification with 256-bit encryption.
Do you accept offers?
We do not accept offers. The current sale price is final.
Does the tire have outline white letters (OWL) or does it have a whitewall (WW)?
We guarantee that if the representing photo shows the outline white letters (OWL) or the whitewall (WW) then the tire will have the OWL or WW. If the listing shows black wall photos then the tires do not have OWL or WW.
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